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last saturday the online system did not take my passwords . i called was asked alot of questions. then about where i lived before again. she sent mail to my e mail address i never got. i called later got someone else again now she asked why i lived at another address i...
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2.0
I liked
  • Staff is polite in the banks
I didn't like
  • Web site
#1078687
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Five months ago our house flooded due to an ice maker line busting and spilling out 4,000 gallons of water over a 3 day period. American Family Insurance cut a check to New York Community Bank for about $24,000. The above said mortgage company is holding that money...
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1.0
I didn't like
  • Deceit and run around for 5 months
#1070660
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SCOTT VALENTINE OUT OF THE COMMACK OFFICE,IS A FRAUD AND A CROOK!HE TRIED TO GET ME TO INVEST IN HIS BANK,BY WRITING THE CHECK OUT TO HIM.HE CLAIMS THIS IS A REGULAR PRACTICE.I AM NOT GOING TO WRITE A CHECK TO A SO CALLED (FINANCIAL ADVISOR)IN A CHEAP SUITE.IMAGINE...
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Anonymous
HUMMER

SCOTT VALENTINE WILL STEAL EVERYTHING YOU HAVE.IINCLUDING YOUR MAIL WITH CHECKS IN IT.

Anonymous
BRIAN GALLEY

I MET SCOTT VALENTINE AT HALF HOLLOW HILLS HIGH SCHOOL EAST.HE TRIED SOME KUNG FOO MOVE ON ME.I HIT HIM AND HE WENT DOWN.THIS MIGHT HAVE BEEN THE BEGINNING OF SCOTT VALENTINES...

2.0
I liked
  • Scott valentine out as hitler
I didn't like
  • Well you know who he dosent like
#1034088
Reply to reviews

New York Community Bank - Former Employee

New York Community Bank
#1134621
The bank is horrible to work for. Departments have favoritism. Bosses have their friends working for them and giving them promotions and raises left and right amd people who have been there for years get nothing.
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New York Community Bank - Horrible

New York Community Bank
#1095029
Web site does not work on all browsers. Or just need upgrade. Locked out all time. 45 minutes customer service. They could not help. My sisters too. Closing acvount Asap.
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Bad Bank Review

New York Community Bank
#493632
Worst bank ever, every person customer service to execs are clueless, amazing they have jobs, DO NOT EVER GIVE THIS BANK YOUR MONEY OR BUSINESS, you will be sorry
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We are having a dispute with our bank about our banking app not clarifying that it was deducting money from out of the account and not money being put back into our account. My fiance and I use a website called upwork to pay out to artist for working on our comic book....
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1.0
#961492
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When my CD matured, they charge me a $25 fee for closing the account and taking a check for the balance. When I said I had never experienced this before, they told me it was disclosed in the paperwork that I got when I opened the CD. This, to me, was hiding the fact,...
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1.0
I didn't like
  • Hiding fees
#891459
Reply to reviews
I recently had two home mortgages refinanced and New York Community Bank of Cleveland, OH bought them both. My complaint is simple. Like many borrowers, my wife and I use the grace period to pay our mortgages (i.e. the loan is due on the first of the month but you have...
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Anonymous
Anonymous

grace periodnoun1.a period of time after a payment becomes due, as of a loan or life-insurance premium, before one is subject to penalties or late charges or before the loan o...

Pleo
Anonymous

The grace period just extends the date to when a late fee is tacked on. It doesn't turn off collections. If payment is not made on or before the DUE date, it's late. Period.

#754161
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I'm trying to order checks online. It won't work. I emailed customer service. If you haven't ordered checks before (I've had the account for years and I wouldn't use this bank if my husband's paycheck wasn't drawn on it.) You need to contact customer service. I called...
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#689417
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The vast majority of these fees were under $40 and many were doubled down on the same issue. Their overdraft protection is a joke and lack of social networking shows they’re afraid of criticism. I just exported my data and did the math for the first time. Avoid them...
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#508081
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AmTrust/New York Community Bank I just opened an online money market account because of the yield they advertise. I made an initial deposit, and had no news at all. I could not register/login to their website, though my money was already debited from the other bank....
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#440092
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Contact New York Community Bank

Mailing Address:
New York Community Bank
615 Merrick Avenue
Westbury, New York 11590
Phone:
(877) 786-6560
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New York Community Bank Products and Services

my mother has been a custmor of newyork commuity bank for many years my mom is 76 years old and speak no english.they were sending her statment which she never read because of course she speak no english,i now have power of attorney so going through her stuff on line i...
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Anonymous
gaby

NYCB is a terrible bank to deal with, stay away from it!

Anonymous
wtf

Learn English and you will no longer have communication issues.

Holly Hill, South Carolina
#246416
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